Hsc 31 promote communication

identify barriers to effective communication in health and social care

It is important in social work environments that information is recorded so that if it needs to recalled later on for legal reasons it can be. Communication can be professional or personal. Understand why effective communication is important in the work setting 1.

principles of effective communication in health and social care

Male tenant has problems with all forms of written communication he does not like telephones he will not speak on the telephone this is due to his illness, he has good confidence when communicating with speech although he speech at times is difficult to understand.

There are also times when he is talking that some people have problems understanding what he trying to say and he will struggle in explaining what he means. Environment: Environment is very important factor to consider as well.

Communication can be used in many ways by using different methods.

Interpret communication

Explain how this may affect behaviour Knowledge specification 8b. Also it encourages participation, create equality, promote empathy and share understanding. Understand why effective communication is important in the work setting 1. Communication between colleagues is essential so that the service user is having the same care and needs by all members of their care team. There are many factors to consider when trying promoting effective communication. Ears listening attentively show the speaker you are interested in what they are saying. Ensure the lights, air, temperature, noise and crowd. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication can prevent or resolve conflict and prevent The practitioners With the colleagues we interact day by day, most of the time in an informal way share ideas and thoughts, relevant information about the children, the setting planning, activities, different situation that can affect the normal day in the work place as well as depended of the kind of relationship with the colleagues, it is possible share personal information and aspect of our life Communication can be interpreted different ways depending of the person you are talking with. She has problems getting her words out and will often speak with one word; she will then look to the listen to continue her sentences for her. Communication is a fundamental relationship-building skill in the workplace. Male tenant has problems with all forms of written communication he does not like telephones he will not speak on the telephone this is due to his illness, he has good confidence when communicating with speech although he speech at times is difficult to understand. Speech is the main aid to communication you should speak clearly and calmly to ensure you are understood.

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Promote communication in health and social care Essay Example