The theoretical model was compared with the newly proposed factor model to determine similarities and differences. However, a vast amount of literature is found on knowledge, knowledge management, knowledge retention with a focus on organizational challenges and solution driven knowledge retention initiatives, and the organizational behavior discipline as such, thus facilitating the application of the relevant concepts to knowledge retention from an organizational and behavioral perspective.
In order to create an environment conducive to learning, firms are encouraged to accept theory in use, and make it easy for the individual to interact with his working environment in an undefined and unstructured way.
Essentially they should provide the right environment for organizational inquiry to take place, unconstrained by formal procedures. Learning is therefore a direct product of this interaction.
All rights reserved. Practical implications — This study encourages practitioners to take cognizance of the fact that organizations are different and that enhancing and impeding organizational factors as well as behavioral factors of knowledge retention are to be considered.
Essentially deuterolearning is therefore "learning how to learn. Every firm will tend to have various instructions regarding the way employees should conduct themselves in order to carry out their jobs e.
Deuterolearning: Learning about improving the learning system itself. While lessons from history are stored in the organizational memory, the event itself is often lost. Findings — Nine key factors were identified through the factor analysis, of which knowledge behaviors, strategy implementation, leadership and people knowledge loss risks proved to be the most important.
The fact that there is a mismatch between these two approaches is potentially problematic if the company enforces its espoused theory.
A quantitative empirical research paradigm using the survey method was adopted to determine the organizational and behavioral factors that impact on knowledge retention.