How to Improve Workplace Communication Establish a foundation first. Other processes produce products that are invisible to the external customer but essential to the effective management of the business.
The shift towards process-oriented management occurred in the s. In the end, all processes are part of a largely unified outcome, one of "customer value creation. The third is a period of consolidation, when new attitudes and behaviors become institutionalized and widely adopted.
Perhaps most important, these studies have shown that decision making, like other behavioral processes, can be characterized along a few simple dimensions that managers can review and alter if needed. In general, the various tasks of a business process can be performed in one of two ways:  manually by means of business data processing systems such as ERP systems Typically, some process tasks will be manual, while some will be computer-based, and these tasks may be sequenced in many ways.
Keep related parties in the loop.